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Hello this is an automated call from Path West Laboratory Medicine. We are calling in regards to your recent COVID-19 test. Your result is. Inconclusive. This may have occurred due to an irregularity in your sample or improper handling of your sample. Under the guidance of the Department of Health and The Government of Western Australia, you are urged to schedule another sample collection at your earliest convenience. For more information, please dial 13-COVID. Thank you.