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Hi, my name is S O M. The Standard Operational Management is the meetings plan of each instance of the company, showing the meetings that should happen in a daily, weekly, fortnightly, monthly and quarterly. - Each instance of the group has his own SOM; - SOM table are available via Softexpert Portals; - SOM contents are available via training movies and power points; - SOM meetings should follow the group meeting procedures (mention procedure number) - SOM meetings has a workflow in the Softexpert and in some cases, specific templates; - Actions that comes as conclusions of the SOM Meetings should be managed via Action Plan Module on Softexpert. So, what are the main points from today’s message? First, All the official meetings of the 4G Management Model are included in the SOM tables. Second, Each meeting has his own workflow inside Softexpert and the execution will be followed automatically via same software. Third, Templates are available where applicable.