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Our normal hours of operation are 8 a.m. to 5 p.m. If you know your party's extension, you may enter it at any time. For customer service press 1. For purchasing press 2. For shipping press 3. For maintenance press 4. For quality control press 5. To use our dial-by-name directory, press 6. All other calls, press 0 and you will be transferred to the general delivery mailbox.