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Freightmore is a company that doesn’t compromise on quality and efficiency. We deliver 99.84% of all of our consignments intact. When one considers the current South African conditions for road freight ,this is a remarkable achievement, but we all know sometimes Shift happens. On those rare occasions, we do not hide behind our standard terms and conditions of contract to avoid our responsibility, instead we offer the FreightGuard Service Guarantee . The Freightguard service guarantee allows Freightmore to provide a guarantee against loss or damage while your goods are under our control, care, and custody . Think of it as buyer protection. For a small fee, we will compensate you with up to five thousand rand of the cost price of your goods if your goods are delivered damaged, or do not arrive at all. Because the FreightGuard Service Guarantee is not an insurance product, we do not interfere with any existing insurance cover and policies that you may already have. FreightGuard are the unbiased umpires who will adjudicate your claim promptly and fairly, within a targeted time frame of 7 days. Use the claims tab on the Freightmore website to easily upload all your documents when you log your Claim. FreightGuard will communicate with you directly ,keeping you informed of your claims progress, every step of the way. Many talk about service, but with FreightGuard we express it better. FreightGuard… we work hard… when shift happens