Read Aloud the Text Content

This audio was created by Woord's Text to Speech service by content creators from all around the world.

Text Content or SSML code:

Being able to comprehend what your colleagues are saying and then offering valuable feedback is an important part of being a team player. One way to do this is by applying your active listening skills to every interaction you have. Get to know more about the definition of active listening, why it's an important skill to have, non-verbal and verbal listening cues, and how to be a better listener in the workplace, through this series on Active Listening. To define, active listening is when you are fully aware and concentrate on what is being said rather than passively hearing what the speaker is trying to convey. The goal of active listening is to acquire information, listen to understand people and situations before responding to it. It is the conscious decision to listen carefully and understand what people are trying to convey without being judgmental. The listening ability can vary from person to person. But the good part is that it is a communication skill and can be acquired with time and patience. It is about focus and understanding and looking at things from different perspectives for the greater good. Its time for TRIVIA! Did you know that people spend between 70% to 80% of their day engaged in some form of communication, and about 55% of their time is devoted to listening. Thank you. That's all for the introduction on Active Listening. Tomorrow, we'll learn practical active listening skills. Have a great day ahead!