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"Thank you for calling Child Support Services. Our office is currently closed in observance of the state holiday. Press 1 for our office hours and location Press 2 to reach the Child Support Customer Service line for payment information, Way2Go card replacement or to make a payment. The direct number is 615-253-4394. You may also access your case online at ww.tn.gov. Please remain on the line while we transfer you now. or Press 3 to hear how to make a child support payment We look forward to speaking with you, please call back during our regular business hours or email us at [email protected]. to repeat these menu options please press star.