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The First step to pulling the aging call queue report is to filter the project list in exemplar. Select the filter icon next to Status and type in Call queue and select filter. Open the report in the web browser by selecting the three dots next to the file and select open, open in browser. Quick email scripts. Scenario 1: Cancellation. Pull up the project in exemplar. Review the Created date. Review the last scheduled date. Review the project notes. Scenario 2: Reschedules