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The flow of information in an organisation is governed by its structure. In simple terms, organisational structure refers to the manner in which staff are arranged into departments and/or sections that handle different yet correlated tasks in the organisation. Often, the structure is hierarchical in nature. Such arrangement leads to flow of information linearly or diagonally along the hierarchical structure of the organisation. This may happen between people in the same rank (horizontal communication), between staff members holding different ranks in the same department or section (vertical communication), between people in different sections or departments on a formal basis (diagonal communication ) or between people in similar or different ranks on an informal basis (grapevine communication). In order to be an effective human resource at your workplace, it is important to master these ways in which information is transmitted; this will make it possible for you to interact effectively with other members of staff and distinguish the nature of the message.