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Hello, and thank you for calling Solvent Consulting. If you receive this message during our regular business hours, we are experiencing higher than average call volume, and all of our consultants are busy being a solvent part of other client needs. Our normal business hours are Monday through Friday, 9:00 am - 5:00 pm. Please leave a detailed message regarding your inquiry; someone will respond within 24 hours. If this is an urgent matter, please get in touch with your site manager for after-hours emergency protocols. We look forward to being a solvent part of your need!