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Very simple : We made you, our customer, our partner – and we made it our mission and our purpose to bring you closer to your customers – to help you grow your business, and evolve with you on your entrepreneurial journey. The thing is.. you made us who and what we are. Your feedback, your ideas, your input, your patience and your loyalty — tawk.to has been molded and shaped, into what you wanted it to be. You are our maker. When your customers message you, you are tawk.to. And to tawk.to, you are everything. As a result, millions of forward-thinking business users now use tawk.to to get closer to their customers. There was no way we were going to enter an incredibly competitive and crowded space, and just try and build a better mousetrap. That’s entrepreneurial suicide. So we ignored our competitors, and focused on our customers – a strategy many would consider as ‘putting the blinders on’ – we call it the secret to our success. And believe me when I tell you, I know that sounds like hyperbole, though when simple things like just being available to help customers get the widget installed, became a massive differentiator we knew we were on to something. As a result tawk.to offers 24×7–365 live support. We never close, you can always reach us.