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DIGITAL MORNING BREIF 9/29 Good morning team. As we know, we have experienced significant delays with Repairs. Adriano has been in communication with Supply Chain and actively trying to find solutions to the concerns that have been brought to us. Thank you all for your patience as I know this can be frustrating. September sales to achieve $1,845M. Upcoming Visits: 9/30 Supply Chain Team. Key Focuses: ⁃ Holiday Pendant - Oct 1. ⁃ Holiday Gifting Due Oct 4. ⁃ LOD. ⁃ Prospect Client. ⁃ Pre-appointment client outreach. Operations: ⁃ Retail Partners; Returns and exchanges are permitted. *Credits must be redeemed in the channel that they reside. ⁃ B2B cancellations, use new sharedsheet to communicate. ⁃ Multiple Creation limit. ⁃ All Reservations and CCLs and transfers under 30k must have 30% Deposit. Training: Shine Like a Diamond. Events: October 14-15 Dance Reflections by Van Cleef & Arpels at the Brooklyn Academy of Music. October 17-22 Legends of Diamonds at Villa Albertine. EDUCATE. EXPERIENCE . ENCHANT. ENGAGE  L’Ecole: History and Geography of Diamonds focus. History and Symbolism of Diamond focus. Gemological exceptions focus. 4 C’s of diamonds focus.   Today’s TEAM: Michael. Edward. George. Kerry.