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A total of 3083 cases was processed and was successfully represented by our organisers of which 1593 were arbitrations and the rest shared between conciliations, con-arbs and in-limine processes. The COVID-19 pandemic and financial constraints have already been highlighted as the two leading challenges everyone faced during the previous and current reporting period. The CCMA has therefore adjusted its operating model, the 2021/22 APP was adjusted, User walk-ins were suspended and the utilisation of Part-Time Commissioners (PTCs) was minimised for certain periods of the financial year. The CCMA introduced new streams of digital offerings, such as the e-Referral and the CCMA mobile application, the CCMA Connect, which provided platforms for case referrals. Furthermore, the CCMA also introduced and conducted web-based hearings. These digital platforms allowed our organisers to operate more efficiently and cost effectively helping ease some of their own financial constraints. By design, the S A UEO understands the impact of changing legislation, as well as the risk of non-compliance. To help our organisers and business members navigate through an increasingly complex and everchanging regulatory landscape, the organisation has appointed a dedicated research and development task team to constantly scan the business environment to identify any new potential issues and collectively design solutions for these issues, to help our members retain resilience. As such, at the onset of COVID-19, a WhatsApp Q&A group was initiated to assist our organisers to remain abreast of new developments pertaining to the UIF/TERS Scheme and the National State of Disaster Regulations. As we started recovering from the National State of Disaster, the relevance of this group was re-assessed, and it quickly became clear that it has become an essential platform for debating and sharing information on labour-related issues. The group currently has 168 participants and to date, a total of 1868 media has been shared, including links to articles and useful templates and documents that relate to the latest burning topics for business, many of which was share on this platform before information on it was available in the public domain. This excludes the posts that are made daily, to address the day-to-day challenges as they arise. A key observation is that the regional WhatsApp group activities have decreased since the creation of this WhatsApp group, which we can assume means that the majority prefer to participate in the national discussions. Another notable outcome is that the Q and A group has significantly increased engagement and knowledge sharing amongst our organisers. On the one hand, the Q and A group empowered our own organisers with invaluable information that has a direct impact on their output. On the other hand, we shared some of this content on our social media platforms as well, some of which was shared by leading professionals in the legal space, which also contributed to brand building for the organisation. In addition, we created a case law library on the S A UEO portal for our organisers, and this library is updated with new case law and additional, relevant historical judgements - on a constant basis. This includes the latest updates to various gazettes and main agreements, as and when legislated. Based on feedback, this has become another invaluable resource to the organisers who started making use of this benefit, which in turn substantially contributes to the efficiency of the organisation as a whole. As a result, we will continue building on this case law library, with structured input on relevant topics from our task teams. To this end, Johan Bantjes has already presented two Zoom sessions. Where relevant, we share some of the case law updates directly with our business members as well, especially when it could have an affect on legal compliance. There has been a definite growth in membership, with a total of 4181 members as at September 2022. The growth in membership was a combined effort from our General Secretary, organisers and other stakeholders. It is important to note that the organisation has identified membership growth as a key driver of its strategy for 2021 - 2022, and numerous negotiations for collaborations with other organised business groups were finalised during this period. The triple LRA will be a new professional body to establish standards, designations and continuous professional development (CPD) for labour law practitioners. The association has been founded and a framework for staged implementation has been developed, with the first stage for implementation being underway. All current organisers of S A UEO, whose levies are fully paid-up, will become first non-designated members of the triple LRA, with effect from 1 October 2022, and further communication in this regard will be issued as soon as possible. A basic competency framework has been identified for the purposes of designations, and a ground-breaking recognition of prior learning (RPL) program will make it possible for practitioners to receive a designation based on their curriculum vitae and experience.