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Hello Judges, this is Pritam Yadav, Assistant Manager MB Informatics and I will be Presenting you a case study on Process Improvement Project through Digitalization on Invoice Submission Process with support from Mister Nirmal Agarwal, Senior Controller. The idea was generated to have a Centralized Invoice Collection Portal which can give end to end process Transparency and Eliminate Manual Task to directly Enhance Employee Productivity. We defined the Projects End Objective with Stakeholder as Automated Transparent and Efficient Solution. On Annual basis MBPS receive 12 thousand plus invoices from 12 hundred plus suppliers which are operating from 26 different location supporting 6 segments. Which create a Complexity of receiving invoices from Multi Channels in Multi Format adding up manual task of managing tracker, approval and booking process, which lead to loss of invoices and then manual intervention is required to resolve the issues. We adopted six sigma methodology of mapping As-Is process and then implemented lean by eliminating non value activities from the process making it more streamline. We also took Kano approach to analyze the customer delight versus implementation cost to finalize the digital solution. We mapped all the major sub processes starting from submission of invoices to booking of invoices in the system and preparation of tracker. This was the As-Is process where invoices were submitted from multi channels in multi formats and manual intervention was required We eliminated all non-value activities from the process by implying direct submission of invoices in a standard format and it now reach to specific user directly. As is review process was very complicated and manual management was required to do the reworking of issue, finding out issues in the submitted invoices. We made it streamline by putting logics in the application to auto reject wrong misleading invoices. We had given an overall transparency to approval, rejection and troubleshooting process. Every action will be covered as a milestone with remark and time tracking. Capturing a complete life cycle of the process and only close any case after its voucher number is generated from ERP. Gives management end to end control on process. The implementation lead to reduction of reworking activities on wrong invoices by 30 percent which directly reduced the process time by 20 percent and gave better insight and control to management which though boosted the productivity. The application is user friendly and easy to implement on any particular process to digitalize it We had completed the implementation of Invoice submission process and many are in pipeline. Thank You!