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Welcome to the 2022 Laser Retirement Village Manager of the Year Award. This award promotes and recognises excellence across the senior’s housing and retirement living industry. It celebrates the passion and achievements of those individuals who continually maintain high standards in customer service, sales and marketing, complaints and dispute resolution and robust operational management processes across their retirement community. This year we have three national finalists who play an important role in their retirement communities by providing age appropriate housing and vibrant social and community services for senior Australians. It is now my great pleasure to hand over to our Master of Ceremonies Kerri Lanchester, General Manager of Member Relations at Laser. And Stuart Lowe, Partner Mullins Lawyers .