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During my work as a receptionist in dentistry, I've learned how caring for patients and respecting them is important. We must be sure that patients are comfortable and not nervous if they are not well, giving them time to deal with their stress. I saw informing patients about their treatment and what to expect can calm them. One of my tasks was filing insurance forms and a complete medical history to highlight possible side effects, for example, allergies, illnesses, diabetes, Epilepsy. I realised these are crucial questions, for instance, Did the patient take aspirin? Cardiac patients on aspirin therapy may require extractions for their diseased teeth. It is common to stop aspirin before tooth extraction because of fear of bleeding complications. This practice often predisposes the patient to adverse thromboembolic events. Having an autistic cousin inspired me to attend an online course about Oral Health Care for Autistic Children, created by Dr. Gloria Hai Ming Wong of HKU Dentistry. It taught me how non-pharmacological behaviour management techniques can help reduce dental anxiety in autistic child patients. For instance, many autistic children are hyposensitive or hypersensitive to smells, sights, sound & touch. I found that some solutions such as frequent visits, using headphones, dimmed light, using dull & using some technic like 'tell show do' etc. could extremely help. I learned No matter whether the patients are autistic or not, everyone deserves to have good oral health. This led me to consider that the same method does not work for everyone as we are individuals