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Hello. My name is Roy Jensen, and I will be your instructor for the online portion of this course in <emphasis level=“strong”>Tactical Communication</emphasis>. <emphasis level=“strong”>Tactical communication</emphasis> is the use of verbal and nonverbal communication strategies to obtain <emphasis level=“strong”>co-operation</emphasis> or <emphasis level=“strong”>voluntary compliance</emphasis> and dee-escalate a situation. Before we begin, please note that you can adjust the playback rate, volume, resolution, and toggle full screen mode from the bottom right corner of the video. On the bottom left, you can play or pause the video, and skip back 10 seconds. I recommend watching the videos in full screen mode.