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SpeakWrite allows you to create your own work schedule two weeks in advance. Let’s take a look at how scheduling works. You can access your schedule from the schedule tab on your typist dashboard. There, you will see the schedules that are currently available. Schedules are released week at a time but remain open until that week has passed. To view and choose from available shifts, just click here. You will then see a schedule for that week that shows all available shifts. SpeakWrite makes a certain number of shifts available for each hour during the week based on how much work we have available during certain times. You will notice that shifts have a different color coding scheme that indicate if a shift is Primary, Standby, Premium Primary, Premium Standby or Proof. For a detailed explanation of what each of these shifts mean you can search “scheduling” in OLH. At a high level- primary shifts will a pro-rated hourly rate if you’re even idle during a shift due to no jobs being available, whereas standby will not. And Premium shifts are shifts that are critical to SpeakWrite and pay a higher rate. Regardless of the type of shift that you schedule- Primary, standby or Premium, you are expected to sign on during your scheduled shift. If you are not available to work you are expected to submit a schedule change request, which we will cover shortly. You will notice that this schedule covers this week listed at the top. The columns are the days of the week, and the rows are hours of the day. You will see the time zone it is displaying in at the top. If you want to change this, you can go to preferences, and select a different default time zone. Your schedule will then always appear in your selected time zone until you change it. Back on the schedule. You can begin selecting the shifts that you would like to work by clicking in the box. To unselect a shift just click it again. Please note, these shifts are not assigned to you until you click “Claim shifts”. The screen will then display the shifts that you are scheduled to work. If you ever want to go back and look at the shifts you have scheduled, you can go to scheduling. And click view my schedule. If, for some reason, you will not be able to attend an upcoming shift. Just click “schedule change request”. You can then click the shifts that you will not be able to attend. Type in a reason in the box at the top. And hit submit. This will create a “schedule change help ticket” automatically. New schedules are created on Tuesday of each week. Typists are given access to the schedule based on how much they have worked in the past 30 days. The first group (the ones who have worked the most) are given access Tuesday at 8 am Central time. The next group gets access Tuesday at 1 PM central time. The third group gets access at 8 am Wednesday. Etcetera. To see a breakdown of all of the access times, view “scheduling” in online help. To know exactly when you will have access, login into your typist dashboard on or after noon on Monday. Go to the schedule tab. Next to the newest week you will see the date and time of the week that the next schedule will be available to you. You are free to schedule any available shifts from the time your schedule opens each week, up until the current hour. For example, if it is 1:45 and you notice a shift that is open at 2:00 that you would like to work, you are free to claim that shift. Often times shifts do become available during the week if we open up more spots, or if other typists are unable to attend, so we encourage you to check for available shifts Your scheduling priority is determined by the number of hours you work in Type Easy. Not how many hours you have scheduled. You may have scheduled 10 hour shifts, but if you only sign into type easy for 5 of those hours. Only 5 hours will count towards your scheduling priority. However, this also means that if you sign on to work while we’re looking for extra help, those hours count toward your scheduling priority. Back on the typist dashboard, you will notice that there are messages listed under recent broadcasts. Often times when we’re having a busy day, we will send out an email notification, or “broadcast” to typists requesting additional help. If you would like to sign on during that time, you can just login to type easy and begin accepting jobs. You’re free to work as much or as little as you like until the system stops assigning you work. Any hours or minutes you work during this time count toward your scheduling priority and may help you to achieve access during an earlier flight. Additionally, if you’re assigned a job that you will not be able to finish before the end of your scheduled shift, you are free to keep working on that job past the end of your shift. For example, if it is the end of your shift, but you still have another 10 minutes left of your currently assigned job. You are free to stay signed in and finish the job until it is complete and that extra time will count toward your scheduling priority. However, if you are unable to stay signed on, you are not obligated to finish the job. Just submit the job as a partial and you will not be penalized in any way.