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Different field offices, different culture, different practices but only one goal - to provide better services toward achieving an improved quality of life for the marginalized. In pursuit of achieving excellence in the delivery of coordinated social services and social protection for poverty reduction, the Department of Social Welfare and Development recognizes the importance of building capacities of its components and partners in the field of Social Protection. This entails the Department to capitalize on its distinct knowledge in seeking to continually improve capacities especially in the context of the new normal. The documentation of these Good Practices is the Department's strategy in providing learning opportunities for its staff as well its partners and intermediaries to reflect on what works and what unique approaches to adopt to constantly improve service delivery and ensure organizational excellence. It provides practical social protection models in policy making or program implementation to continuously uphold the vision, mission, and goals of the Department. Let’s have a glimpse of some of the good practices being initiated by the Field Offices.