Read Aloud the Text Content

This audio was created by Woord's Text to Speech service by content creators from all around the world.

Text Content or SSML code:

Some parameters that are configured in the contact center telephony gateway include the switch access, the maximum number of pending calls, the timeout for non-campaign calls that result in no answer, the extend timeout, configure automatic answer both for inbound and outbound, access lines, agent extensions, etc. For outbound, and at the campaign level of configuration, you can define access lines.