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Voice portal, License for the max number of simultaneous calls that you will have waiting on queue and that will have INPUT (either DTMF or automatic speech recognition) with the waiting/self-service callers. You will need this licensing if you use V.X.M.L. scripts or the connectors to A.S.R. and T.T.S. 3rd party applications. This licensing does not include the actual licensing for the ASR and TTS applications. This license includes the functionality of the Queue and Voice Prompting license items.